FAQ

What is the returns policy?
Customers have 30 days to exchange items. If an item is faulty we will issue a refund.

When are you open?
We are open every day except Monday from 10am – 5pm. We also open on all Bank Holidays excluding Christmas Day, Boxing Day and New Year’s Day.

Do you have a mailing list and how do I sign up?
Yes we do, to sign up click on our Etcetera Style Newsletter page and fill in the form.

What sizes do you stock?
Sizes 10 – 18

What labels do you stock?
We are constantly changing our stock but some of our most popular (and therefore more permanent) labels include Masai, Olsen, Lola Rose, Kazuri, Fossil Bags and many more! In November 2014 we will also start stocking Sandwich.

Do you have any special events?
Yes, we have lots! See our What’s On page for more info

Do you have a nominated charity?
Yes, Cancer Research is our nominated charity and all fundraising events support Cancer Research. In December 2013 we raised over £1000 in our Hundred Headbands fundraising event and in September 2014 Eve Pollard joined us for a Style Workshop event where 100% of the ticket sales went to Cancer Research UK, raising over £750.

Can you tell me a little more about Cedar Farm?
I can do one better – here is the website.